SHIPPING POLICY

At Cosmetics Lane we ensure that every order is processed and shipped with care so that your products reach you safely and in good condition.

1. Order Processing

All orders are processed within 1–2 working days after confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping & Delivery Time

Delivery timelines depend on your location and courier partner availability:

• Metro Cities: 3–5 working days
• Non-Metro / Remote Areas: 5–8 working days

Please note that these are estimated timelines and may vary due to external factors.

3. Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before completing your order.

4. Order Tracking

Once your order is dispatched, you will receive:

• Tracking details via SMS/email
• A tracking link to monitor delivery status

5. Delays

While we aim to deliver orders within the estimated time, delays may occur due to:

• Courier partner issues
• Weather conditions
• High order volumes
• Unforeseen circumstances

Cosmetics Lane is not liable for delays caused by third-party logistics partners.

6. Incorrect Address

Customers are responsible for providing accurate shipping details.

Cosmetics Lane will not be responsible for failed deliveries or delays due to incorrect or incomplete address information.

7. Undelivered Orders

If an order is returned to us due to:

• Incorrect address
• Failed delivery attempts

We may contact you for re-shipping. Additional shipping charges may apply.

8. Contact Us

For any shipping-related queries:

📧 support@cosmeticslane.com