Our Policies
PRIVACY POLICY
At Cosmetics Lane, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website.
1. Information We Collect
When you place an order, contact us, or use our website, we may collect:
- Name
- Phone number
- Email address
- Shipping address
- Order and transaction details
All payments are processed securely via trusted third-party payment gateways. We do not store your card or UPI details.
2. How We Use Your Information
Your information is used strictly to:
- Process and deliver your orders
- Provide shipping updates
- Offer customer support
- Improve your shopping experience
- Prevent fraudulent or unauthorized activity
3. Sharing of Information
We do not sell, rent, or share your personal data for marketing purposes.
Your information may only be shared with:
- Payment gateway providers
- Shipping and delivery partners
- Essential service providers (for website operations)
This is required solely to complete transactions and fulfill orders.
4. Cookies & Website Usage
Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve performance.
You can choose to disable cookies through your browser settings.
5. Data Retention
We retain your information only for as long as necessary to:
- Complete orders
- Maintain records for legal and operational purposes
- Resolve disputes if any
6. Your Rights
You may request to:
- Access your personal data
- Update or correct your information
- Request deletion of your data
- Withdraw your consent, where applicable
- Opt out of promotional communications
To exercise any of these rights, please contact us at the email provided below.
7. Data Security
We take reasonable and industry-standard measures to protect your personal data from unauthorized access, misuse, or disclosure.
However, no method of online transmission is completely secure.
8. Data Breach Response
In the unlikely event of a data breach, we will take prompt action and notify affected users where required.
9. Legal Compliance
This Privacy Policy is governed by applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
10. Consent
By using our website, you agree to the terms outlined in this Privacy Policy.
11. Contact & Support
For any questions, concerns, or data-related requests: